Knowledge base

General Information (2)

Support Information

• Support Information

Governance.

Ministry of Local Government(MINALOC)

• How to help a User Apply for the District/City of Kigali Collaboration Letter for their FBOs.
• How to help a User Apply for the Establishment of a Branch (Church/Mosque).
• How an Agent can help a citizen register a complaint with MINALOC (MBAZA).

Education (2)

HEC - Higher Education Council

• How to help a User equate their foreign qualifications - higher education

MINEDUC - Ministry Of Education

• Issuance of recommendation letter to NGO by MINEDUC
• Recommendation for importation of used IT equipment
• Provision of MOUs to International NGOs, National NGOs and Private Companies in Education

Media (2)

Rwanda Media Commission

• How to help a User Apply for Accreditation for Foreign Media.

MoYA - Ministry of Youth and Arts

• Application for Photography and Video shooting Permit

Infrastructure and Environment (2)

Rwanda Forestry Authority

• How to help a User Apply for a Forest Products Exportation License.
• How to help a User Apply to buy Forest Planting Materials.

RTDA - Rwanda Transport Development Agency

• Request for Laboratory and Field Tests

METEO Rwanda

• Climate Data Request
• Provisional Certificate of Privately Owned Weather Station
• Final Certificate of Privately Owned Weather Station

Land

National Land Authority (NLA)

• How to help a User apply for a conventional caveat for Micro Loans.

Police

Rwanda National Police

• How an Agent can help a User pay their Traffic fines.

Trade and Industry (2)

Rwanda Inspectorate, Competition and Consumer Protection Authority

• How to help a User apply for a Garage License.
• How to help a user apply for a Slaughterhouse Premise Registration.
• How to help a User Apply for an Agrochemical Dealer License

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MINAGRI - Ministry of Agriculture and Animal Resources

• Recommendation letter for VAT Exemption

Utilities(2)

WASAC

• How to help a User request a Reconnection
• How to help a User request a Water Connection
• How to Request for a Supplementary Meter (water)

Correctional Services

RCS - Rwanda Correctional Services

• Application for the Confirmation of an Inmate's Death in a Correctional Facility
• Application for the clearance to transfer a deceased inmate’s body
• Application for a Certificate of an Inmate's Existence in a Correctional Facility

Health (2)

Rwanda Social Security Board

• How to help a User pay for Community-Based Health Insurance (Mutuelle)
• How to Apply for Community-Based Health Insurance (Mutuelle)—Bulk Payment.

Insurance

Sonarwa

• How to help a User register for Ingabo Yanjye (My Shield)
• How to help a User make a contribution for Ingabo Yanjye / My Shield

Visiting Museums,Mausoleums and Memorials

CHENO - Chancellery for Heroes, National Orders and Decorations of Honour

• Visiting National Heroes' Mausoleums

Agriculture and Livestock

MINAGRI

• Recommendation Letter to NGOs in the Agricultural Sector

RAB - Rwanda Agriculture and Animal Resources Development Board

• Purchase of the Bovine Semen
• Purchase of Vaccines
• Purchase the Forage Seed

Family (2)

NCPD - National Council of Persons with Disabilities

• Recommendation Letter for Persons with Disabilities

MIGEPROF

• New Memorandum of Understanding (MoU)
• Renewal of Memorandum of Understanding (MoU)